Your support team never clocks out

AI agents that resolve customer issues end-to-end. No scripts, no hold music, no 200-person call center. Just answers, 24/7, in every language.

replai-agent v1.0
[20:14:02] RESOLVED Order #4821 refund processed
[20:14:08] RESOLVED Password reset for user@acme.co
[20:14:15] HANDLING Shipping delay inquiry #7733
[20:14:19] RESOLVED Billing update confirmed
[20:14:24] RESOLVED Product return label generated
[20:14:31] HANDLING Enterprise plan upgrade request
[20:14:35] RESOLVED Shipping delay inquiry #7733
[20:14:40] RESOLVED Account merge completed
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The old way is broken

BPOs charge per human hour. The incentive is to be slow.

01

High turnover, low quality

Call center agents churn at 30-45% per year. Every new hire resets the learning curve. Your customers feel it.

02

Scripts don't scale

Human agents follow scripts that break on edge cases. Complex issues get bounced between departments until the customer gives up.

03

Timezone gaps

Your customers are global. Your BPO shift ends at 6pm. The math doesn't work for businesses that operate around the clock.

How Replai works

Deploy an AI support team in minutes, not months

STEP 01

Connect your channels

Email, chat, social, voice. Replai plugs into your existing support stack.

STEP 02

Train on your data

Feed it your knowledge base, past tickets, and product docs. It learns your voice in hours.

STEP 03

AI resolves autonomously

Issues get classified, resolved, and closed without human intervention. Complex cases escalate smart.

STEP 04

Monitor and improve

Real-time KPI dashboards. Resolution rates, CSAT, response time. The metrics you actually care about.

83%
Autonomous resolution rate
<30s
Average response time
50+
Languages supported
90%
Cost reduction vs BPO

The future of support isn't cheaper humans.
It's better AI.

Replai is building the AI workforce that replaces entire BPO operations. One agent at a time, one resolved ticket at a time.